How to Make a Clean Break and Avoid End-of-Tenancy Deposit Deductions

Couples argue about it. Flatmates bicker over it too.

And new data shows it’s also a common source of friction between tenants and landlords.

Yes, cleaning has been shown to be the number one reason for deposit deductions at the end of a tenancy. The figures come from the Deposit Protection Service (DPS), the government-approved scheme where landlords and letting agents register tenants' deposits.

Deposit claims

Despite what you might read in the press, tenancy deposit disputes are actually quite rare. Less than 5% of DPS deposits end in a landlord/tenant dispute.

However, when they do occur*, the sticking point is often cleaning (it makes up for 29% of disputes).

Other issues that sometimes arise include property damage (18%), recovering rent arrears (16%), and redecoration (11%).

So why is cleaning–which has been the number one reason for deposit deductions for the past five years–such a contentious issue? In our experience, there are a couple of factors.

Confusion

Everyone has a different notion about what ‘clean’ really means.

To avoid confusion, it’s best if the tenant and landlord talk before moving out day to ensure everyone is on the same page.

The check-in inventory is also a useful reference point for tenants. If in doubt, tenants can refer to the check-in report, which will detail the property's condition at the start of the tenancy. Tenants are expected to return a property in the same state of cleanliness as it was when they moved in (minus fair wear and tear).

Poor planning

It’s easy to underestimate just how long packing can take.

And if you leave packing to the last minute, you can then run out of time to give the property a good clean.

Neglected areas

Building on the point above, when you’re in a rush, there’s a risk you’ll overlook key tasks such as cleaning the oven and extractor and removing limescale build-up in the bathroom.

Also, don’t forget to clear out all cupboards and sheds and remove any rubbish or unwanted items from the property.

If you’re a tenant looking for a new home, or a landlord who’d like to know more about our property management services, get in touch with us today.

*Figures refer to 2025 data released in June 2026.